Terms of service

Last updated: October 20, 2026

Welcome to Softak. These Terms & Conditions explain the rules and conditions for using our website and purchasing our products.

By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms & Conditions, please discontinue using our website.

1. Company Information

Email: customersupport@softak.shop
Phone: +1 (786) 7541-256
Address: 50 NE 116, Miami FL,33161, United States
Support Hours: Monday – Friday 09:00 AM – 5:00 PM (GMT-5) Eastern Time (ET)
Live Chat: Available on-site

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old, or have permission from a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
All information you provide is accurate and up to date.
We reserve the right to refuse service, suspend accounts, or cancel orders if these conditions are not met.

3. Product Information

We work hard to ensure that all product descriptions, specifications, pricing, and images are accurate.

However, please note:

Product colors may appear slightly different depending on your device or screen settings.
Packaging may vary from the images displayed.
Product specifications may change without prior notice as part of ongoing improvements.
Product availability is subject to change at any time.

We reserve the right to correct pricing or content errors whenever necessary.

4. Pricing & Payments

All prices listed on our website are displayed in U.S. Dollars (USD).

We may update product prices without prior notice.

We accept secure payments through trusted payment providers, including major debit cards, credit cards, and other available payment methods displayed during checkout.

For your security, Softak never stores your complete payment card information.

5. Orders

After placing an order, you'll receive a confirmation email acknowledging that we've received it.

Please note that this confirmation does not guarantee acceptance of your order.

We reserve the right to:

Cancel or refuse any order
Limit purchase quantities
Cancel suspicious or fraudulent transactions
Request additional verification before processing an order

If an order is canceled after payment has been received, a full refund will be issued to the original payment method.

6. Shipping & Delivery

Shipping times are estimates and may vary depending on location and carrier performance.

Softak is not responsible for delays caused by:

Shipping carriers
Weather conditions
Customs inspections
Public holidays
Events beyond our reasonable control

Customers are responsible for providing accurate shipping information during checkout.

7. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

8. Promotions & Discount Codes

From time to time, we may offer promotional discounts or coupon codes.

Unless otherwise stated:

Discount codes must be applied during checkout.
Discounts cannot be added after an order has been placed.
Most promotions cannot be combined.
Promotions may be changed or discontinued without notice.

We reserve the right to cancel promotions if misuse or abuse is detected.

9. Intellectual Property

All content available on this website—including logos, product images, graphics, text, website design, and other materials—is owned by Softak or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

10. Acceptable Use

When using our website, you agree not to:

Violate any applicable laws or regulations.
Attempt unauthorized access to our systems.
Upload viruses or malicious software.
Disrupt or interfere with website functionality.
Use automated tools to scrape or collect website data without permission.

11. Limitation of Liability

To the maximum extent permitted by law, Softak shall not be liable for:

Indirect or incidental damages.
Loss of profits or business opportunities.
Delivery delays outside our control.
Temporary website interruptions or technical issues.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

12. Product Use & Safety

Customers are responsible for using our products safely and in accordance with any instructions provided.

Softak is not responsible for injuries, damages, or losses resulting from:

Improper use
Misuse
Failure to follow instructions
Unauthorized product modifications

If you are unsure how to use a product safely, please seek appropriate guidance before use.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Websites

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services offered by those websites. Visiting external websites is at your own discretion and risk.

15. Updates to These Terms

We may revise these Terms & Conditions from time to time.

Any updates will become effective immediately after being posted on this page. We encourage customers to review these Terms periodically.

16. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, United States.

Any disputes arising from your use of our website or purchases made through Softak will be resolved in the appropriate state or federal courts located in Miami-Dade County, Florida.

17. Contact Us

If you have any questions about these Terms & Conditions, we're here to help.